KEYCHAIN HEART

Standard delivery is free of charge.

The delivery time varies between 2-5 business days. For a faster delivery we also offer express delivery besides standard shipment. Learn more.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The return has to be paid by the customer and will be deducted from the refunded amount. For more details, see Returns & Refunds.

There are no additional taxes applied for EU countries. For other countries, please check with your authorities. Since our products are primarily designed for business needs, you may be able to claim a tax refund.

• Leather: Our leathers are all sourced in Italy and are certified by the Leather Working Group. Our Soft-grain, Pebbled and Saffiano leather differ in their structure and feel. More details on the leather can be found here
• Hardware: Gold-plated with protective layer

Designed in Switzerland and handcrafted in a small family business in Northern Italy, where high-quality, precision work and love for the artisanal process were passed on for generations with good working conditions for employees.

A transparent supply chain and high-quality materials are important to us: All materials are carefully sourced and selected in Italy. Read more about our values.

We are committed to fair pricing, transparency, and reflecting the genuine value and craftsmanship of our products.

Our direct-to-consumer (D2C) model allows us to bypass middlemen and offer luxury products at more accessible prices, compared to traditional retail with its significant markups. By maintaining a markup of 2-3x to cover costs, we ensure our prices accurately reflect the true costs of production and operation, in contrast to the 5-7x markup common in traditional retail.

By breaking down our costs, we provide insight into your investment, maintaining a dedication to honesty and quality. Learn more...